1.Definitions

The general terms and conditions set out below shall apply to all sales of goods by Forget about age Romania and its partners via the www.forget-about-age.ro online shop to the Buyer and may be changed at any time by Forget about age Romania without prior notice.

Thus, the following terms will mean:

Buyer – an individual/corporate body or other legal entity issuing an Order.

Seller – Forget about age Romania, under the trade name SC FUTURE SKIN CARE BRAND SRL, having its registered office in Mun. Turda, str. Octavian Goga, nr. 5, Cluj County, CUI 4697398, registration number at the Trade Register J12/6282/06.10.2022.

Goods – any product, including the documents and services mentioned in the Order, to be supplied by the Seller to the Buyer.

Order – an electronic document that occurs as a form of communication between the Seller and the Buyer, whereby the Seller agrees to deliver the Goods and the Buyer agrees to receive the Goods and make payment for them.

Contract – an Order confirmed by the Seller.

Intellectual Property Rights – all intangible rights such as know-how, copyright and rights in kind in copyright, database rights, design rights, design rights, patents, trademarks and domain name registrations for any of the above.

Site – the domain www.forget-about-age.ro and its subdomains.

Contractual Documents

By placing an Electronic Order on the website www.forget-about-age.ro, the Buyer agrees to the form of communication (e-mail, telephone) by which the Seller conducts its operations. The order will consist of the following documents:

The order (together with clear indications of delivery and invoicing dates) and its specific conditions.

Terms and conditions

If the Seller confirms the Order, this implies full acceptance of the terms of the Order. Acceptance of the Order by the Seller shall be deemed completed when there is an electronic confirmation (e-mail) from the Seller to the Buyer, without requiring an acknowledgement of receipt from the Buyer. The Seller shall at no time consider an unconfirmed order as having the value of a Contract.
Order confirmation is done electronically (e-mail). The prices of the products in the order are valid for 3 working days from the date of order registration. The general terms and conditions of sale shall form the basis of the Contract so concluded.

3.Obligations of the Seller

• The Seller shall use its professional and technical knowledge to achieve the result stipulated in the Order and shall deliver the Goods that meet the Buyer’s requirements and specifications expressed in the Order;
• The information presented on the Seller’s websites is for information purposes only and may be changed by the Seller without prior notice. Product descriptions may be incomplete, but the seller endeavours to present the most relevant information so that the product can be used within the parameters for which it was purchased

The User/Buyer understands the intellectual property rights and will not disclose to any third party or make public any of the information received from the Seller.

All drawings, graphics and design elements appearing on the site, the name of the site and graphic marks are trademarks owned by Forget about age Romania and may not be taken, copied or used without the written consent of the owner.

All content such as descriptions, designs, graphics and design elements appearing on the site, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, text and/or multimedia content presented on the site, are the exclusive property of Forget about age Romania, to which all rights obtained in this respect directly or indirectly through licenses of use and/or publication are reserved.

The User/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link to, display, include any of the above content in any context other than the original intended context of Forget about age Romania, the inclusion of any content outside the Site, the removal of copyright notices of Forget about age Romania on the content elements as well as participation in the transfer, sale, distribution of material made by reproducing, modifying or displaying the content elements, except with the express written consent of Forget about age Romania.

5.Rights to the content of the site

Entire site content and graphic elements, including but not limited to these, i.e. all content in text format, as well as the technical sources of all present and future services and facilities – unless another owner is expressly mentioned – the sources of the pages as well as any other material, transmitted in any form by and to Users (by direct viewing on the site, by newsletters etc.) belong to Forget about age Romania.

The content of the site, regardless of the area in which it is located on the site and regardless of type, may be used exclusively for personal purposes. Any use of content by third parties for purposes other than personal use may only be made with the express prior written consent of Forget about age Romania. It is therefore prohibited to copy, take over, reproduce, publish, transmit, sell, distribute in part, in whole or in part, or modify the content of this site or any part thereof for any purpose other than personal use, with the following exceptions:

(i) it is allowed to reproduce (on non-commercial websites, forums, press articles, etc.) small fragments of published articles (max. 400 characters), it being mandatory to specify the source of the information taken, with a link, in the following form: (Source: site name – link to the content of the site).

(ii) links to www.forget-about-age.ro are allowed, and the source of the information shall be specified after each link or at the end of the article, as follows: “Information provided courtesy of Forget about age Romania – link to site content)

Users agree to respect all copyrights and all related rights and any other intellectual property rights that the Site Administrator and its partners hold over/in connection with the  www.forget-about-age.ro website.

Forget about age Romania reserves the right to take legal action against any person and/or entity that violates the above provisions in any way. Requests to use the content of the site for any purpose other than personal use may be made by e-mail to @ Forget about age Romania.ro, with the specification “For the attention of the agency”.

Any person who transmits or publishes in any way information or material to the site undertakes the obligation not to prejudice in any way the copyright that a third party may claim in relation to the materials and information transmitted in any way to the site, and persons sending in any way information or materials understand and accept that the violation in any way of this obligation can not engage in any way liability Forget about age Romania, but only the responsibility of the persons concerned.

Forget about age Romania may at any time run advertising campaigns and/or promotions in any section of the site, without this operation requiring the consent of the Users of the site. The spaces and size of advertising campaigns and promotions do not require the consent of the Users of the site and can be changed at any time without prior notice.

Forget about age Romania does not assume responsibility for damages or losses resulting from advertising campaigns or promotions organized on the site, other than those organized strictly on the site.

6.Limitation of liability of the site administrator

Forget about age Romania does not assume any obligation and does not guarantee implicitly or expressly, for the content of the site, respectively for the content offered by its partners or by the Users of the site. However, Forget about age Romania will make all reasonable efforts to ensure the accuracy and professional manner in which the information will be provided on the site, in order to gain and maintain Users’ trust in the site. In this sense, Forget about age Romania will try to correct errors and omissions as soon as possible.

The site administrator makes no warranties of any kind for the content of the site and in no event shall the site administrator be liable for any loss or damage whatsoever resulting from the use of any part/sequence/page of the site or the inability to use it, regardless of the cause or misinterpretation of any provision of the site content.

The information provided through the site is provided in good faith, from sources that are deemed reliable. If any of the published articles or any other information falls under copyright law, please contact us at the following e-mail address contact@forget-about-age.ro, in order to be able to take the necessary measures. However, Users should be aware that the information provided may include inaccurate information (e.g. technical data or typing errors). The site administrator will take all necessary steps to correct these issues as soon as possible.

Users understand and agree that Forget about age Romania does not guarantee:

that the information contained on the website is fully complete;

that the information entered by Users of the Website is true, accurate and does not take responsibility for the way visitors use it;

that the information or services on  will meet all the requirements of the Users, and that for their inappropriate use the Users assume full responsibility;

for the results obtained by Users as a result of the use of the information or services available through the site the use of the information and services is made by Users at their own risk;

that the services available through the site will function constantly, uninterruptedly, without errors – in this respect, Forget about age Romania does not assume responsibility for any damage that Users may suffer due to temporary or defective functioning of the site or for the use of information obtained through the use of links on the site to other sites (their use is at the Users’ discretion).

Users also understand and agree that Forget about age Romania is not responsible for any inadvertencies, errors or omissions in the information provided on the site by Users. Users further understand and agree that Forget about age Romania is absolved of any responsibility for advertising messages posted on the site or through the services offered through the site, as well as for goods or services provided by the authors of these advertising messages. Users of the Site expressly agree to hold harmless Forget about age Romania for any judicial or extrajudicial action arising out of the misuse or fraudulent use of the site.

For cases of force majeure, Forget about age Romania and/or its operators, directors, employees, branches, subsidiaries and representatives, is totally exonerated from any liability. Force majeure cases include, but are not limited to, malfunctions of the technical equipment of the Forget about age Romania, non-functioning internet connection, non-functioning phone connections, computer viruses, unauthorized access to the Site’s systems, operating errors, etc.

Users agree to protect and ensure Forget about age Romania and/or its operators, officers, directors, employees, subsidiaries, affiliates and representatives from and against any and all claims, demands, actions, levies, losses, damages, costs (including, without limitation, attorneys’ fees), expenses, judgments, decisions, fines, settlements or other liabilities arising out of or in connection with any other action of Users in connection with the use of the Site or the services offered through the Site.

Forget about age Romania makes no warranties, express or implied, including, but not limited to, the operation of www.forget-about-age.ro, the information, content, materials or products on the site, and their fitness for a particular purpose. Users expressly agree that use of this site and application of the information is at their own risk.

7.Subscribing users to newsletters and alerts

Users of the site have the possibility to receive newsletters and alerts by e-mail, and there is the possibility that Users can opt out of receiving such notifications at any time, with a single click on the unsubscribe link from the newsletter/alert received on the e-mail explicitly entered at subscription.

Given that access to the products offered through the site is through an active account, therefore based on a username and password, we recommend that Users do not disclose these elements to third parties, even if they claim to contact you from the site.

Also, in order to ensure a higher level of security, at the end of your visit to the site we recommend closing the browser window in which you have been working or clicking on “Sign out”/”Log off” on the page you visited.

8.Cookie policy

A cookie is a text file containing small pieces of information sent to your browser and stored on your computer, mobile phone or other device when you visit a website. This cookie file sends information back to the site whenever you revisit it.

Cookies can be permanent  cookies (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies) that are only valid until you close your browser window. Cookies can be first-party cookies, which are set by the site you visit, or third-party cookies, which are set by a site other than the one you visit.

How does Forget about age Romania use cookies?

We use cookies to improve the functionality of our sites, to help you navigate more efficiently from page to page, to remember your preferences and generally to improve the user experience. The cookies we use on our websites may fall into the following categories:

• Strictly necessary cookies:

These cookies are essential for you to be able to navigate the site and use the services you have requested, such as accessing the secure areas of the site.

We use this type of cookie to manage user registration and login. Without these cookies, the services you have requested cannot be provided. These cookies are first-party cookies and may be permanent or temporary. In short, our websites will not function properly without these cookies.

• Cookies for performance:

These cookies collect information about how visitors use a site, such as which pages are most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is aggregated and anonymous.

We use these cookies to:

produce statistics on how our sites are used

measure the impact of our advertising campaigns.

These cookies may be permanent or temporary, host party or third party cookies. In short, these cookies collect anonymous information about the pages you visit and the ads you see.

• Cookies for functionality:

These cookies allow a site to remember things you choose (such as your username, language or country) and provide enhanced, more personal options. These cookies may also be used to provide services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymised and they cannot record your browsing activities on other sites.

We use these cookies to:

• remember if you have already benefited from a certain service
• improve the overall experience across the site by remembering your preferences.

• Advertising cookies:

These cookies are used to limit how many times you see an ad, as well as to measure the impact of advertising campaigns.

Advertising cookies are used to manage advertising across the site.

Advertising cookies are placed by third parties, such as advertising companies and their agents, and can be permanent or temporary cookies. In short, they are related to advertising services provided on our website by third parties.

• Social cookies:

– these cookies are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow the distribution of content from www.forget-about-age.ro on those networks. Forget about age Romania.ro does not control these cookies, so for more information on how they work, please check the social media pages.

How to manage & delete cookies

If you want to restrict, block or delete cookies, you can do so by changing your web browser settings. The use of www.forget-about-age.ro without rejecting cookies or similar technologies denotes visitors’ consent to our use of such technologies and to the processing of information.

9.Invoicing and payments

Price, payment method and payment deadline are specified in the Order. The Seller shall issue an invoice to the Buyer for the Goods delivered, the Buyer being obliged to provide all the information required to issue the invoice in accordance with applicable law.

For a correct communication of the invoice related to the Order, the Buyer has the obligation to update whenever necessary the data in his Account and to access the information and documents related to each Order existing in the Account.

By submitting the Order, the Buyer agrees to receive the invoices also in electronic format via electronic mail to the e-mail address mentioned in his Account.

10.Responsibilities

• The Sellerundertakes to send the Goods and Services by door-to-door courier to the Buyer.
• The Seller releases itself from the risks and liabilities associated with the Goods and Services upon their delivery to the domestic courier company with which Seller collaborates or to the Buyer’s representative.
• The Seller shall ensure proper packaging of the Goods and Services and shall ensure the transmission of the accompanying documents.
• Seller shall not be liable for any damages of any kind which Buyer or any third party may suffer as a result of the performance by Seller of any of its obligations under the Order and for damages resulting from the use of the Goods after delivery and in particular for loss of the Goods. Seller shall be liable in the event that its subcontractors and/or partners of any kind involved in the performance of the Order fail to perform any of their contractual obligations.
• The seller assumes no responsibility for the descriptions of products presented on the website. The images are shown on the site by way of example and the products delivered may differ from the images and descriptions shown on the site in any way due to changes in features and design without prior notice. The seller reserves the right to supplement and amend any information on the site without prior notice.
• The seller does not guarantee the availability in stock of the displayed products, and therefore has the right not to deliver part or all of an order if certain products are no longer in the current offer or are not available.
• Where prices or other product details have been incorrectly displayed, including because they have been incorrectly entered into the database, The seller reserves the right to cancel the delivery of the product in question and to notify the customer as soon as possible of the error if the delivery has not yet been made.
• The seller shall not be liable for any damage caused by the website not functioning as well as for damage resulting from the impossibility of accessing certain links published on the website.
• The maximum amount of theSeller’s   liability to any customer in the event of non-delivery or improper delivery shall be the amount of the sums received by the Seller from that customer.
• The products sold on the site are for personal use and their resale is strictly prohibited, according to the Fiscal Code.

 

11.Delivery of products

Delivery is not free of charge (except for orders over 500 lei) and is done via courier fast as described in the section “Delivery and payment”.

Products our are made sometimes on command, which ce face ca duration from production and delivery to either from to to 14 working days from the day the order is processed.

Orders are processed as soon as possible after placing the order, Monday – Friday 10:00-18:00. Orders placed outside office hours (Monday – Friday 10:00-18:00) or on weekends will be processed on the first working day. By holidays and in   periods of discounts, the period of delivery may extend .

If the package cannot be delivered (recipient does not respond, wrong address, etc.), you will be contacted by telephone by the courier. If the addressee cannot be contacted, the parcels remain with the local courier for 5 days, after which they return to the sender.

We are not liable for delayed shipments, loss, destruction, damage, non-delivery or mis-delivery of a shipment or part thereof if caused by, but not limited to, the following circumstances/circumstances beyond our control:

– Road blockages (falling trees, rocks, chain collisions), landslides near the road;

– bridge collapses, mountain tunnel blockages, train derailments near the road, natural blockages, unauthorised strikes, regional spontaneous riots, unfavourable weather conditions for the proposed route;

– natural causes: earthquakes, cataclysms, devastating storms, tornadoes, wildfires, floods, river spills, washouts, etc;

– human causes: state of war, state of siege, forced state ownership, revolutions, popular uprisings, etc;

– non-compliance with orders by suppliers and third parties.

12.Acceptance

Acceptance will be made when the Goods conform to the technical characteristics stated in the Order. If the Buyer discovers that the Products delivered do not conform to the technical specifications, then the Seller shall bring the Products into conformity. Also, for products sold and delivered by Forget about age Romania, the buyer can return the products within 14 days. More details about product returns can be found under “Return Policy”.

13.Transfer of ownership

Ownership of the Goods will be transferred upon delivery, after payment by To the buyer at the location indicated in the order (meaning delivery – signature of receipt of the transport document provided by the courier or signature of receipt on the invoice in the case of deliveries made by staff Seller). In the case of delivery by courier, it is not authorised by Seller to allow Buyer opening of parcels before signing for delivery, but only after signing for delivery and payment of any consideration.

14.Returning products

The buyer may request the return of the products in the following situations:

The parcels show severe damage;

Products were delivered/invoiced incorrectly. Deliveries other than those requested must be reported immediately. The buyer may request its return for replacement, and if the product is no longer in stock, may choose to have it replaced or receive a full refund. If you agree to replace it with a higher value product, you will pay the difference, or if the value is lower, you will receive a partial refund up to the value of the replacement product. Return and transport costs for the replacement product, if any, shall be borne by the customer.

The products have manufacturing defects;

The Buyer shall have the right to notify the Seller in writing that it renounces the purchase, without penalty and without giving any reason, within 14 days of receipt of the product. Also, in accordance with Article 7 para. 1 of O.G. 130/2000, the Buyer has the right to unilaterally terminate the distance contract, in writing, within 14 days from the date of receipt of the product(s), without penalty and without giving any reason. In this case, the direct costs of returning the products shall be borne by the Buyer, in accordance with the law.

Products must be returned in their original packaging, with the invoice attached, unopened and free from physical wear and tear or damage.

If the replacement with a higher value product is agreed, the Buyer will pay the difference or, if the value is lower, will receive a partial refund up to the value of the replacement product. Return and freight costs for the replacement product, if any, shall be borne by the Buyer. If the products to be returned have damaged or incomplete packaging, signs of wear, scratches, dents, we reserve the right to decide to accept the return or to withhold an amount, which will be communicated after assessing the damage.

In case of exercising the legal right to return the product, the reimbursement of its value will be made by bank transfer to the account indicated by the Buyer within 14 days of receipt of the returned product.

15.Processing of personal data

In order to ensure compliance with the right of users of the website to the protection of personal data, we have implemented specific protection measures, taking into account Romanian law as well as the requirements set out in Regulation (EU) 2017/679 –  applicable throughout the European Union as of 25 May 2018 (“Regulation“).

Personal data is any information by which you can provide your personal data. you can be identified, in particular by an identifier such as a name, an identification number, location data, an online identifier or one or more elements related to your identity. physical, physiological, genetic, psychological, economic, cultural or social.

Our society take all necessary measures to ensure that your right to to the protection of personal data and these conditions are notification as requiredby Article 13 or 14 of the Regulation, where  we explain why we collect your data. personal data, how we protect this data and what your rights are. in connection with this data collection.

We encourage you to read the document carefully and to ask us for any additional information or clarification you consider necessary regarding the content of this information. Details of the Privacy Policy can be found here.

17.Applicable law

This contract is subject to Romanian law. Any disputes arising between Forget about age Romania and users/customers/buyers will be settled amicably or, if this is not possible, disputes will be settled by the competent Romanian courts.

18.Special offers

Forget about age Romania has no ongoing campaigns with special offers.

19.Modification of terms and conditions

Forget about age Romania has the right to modify at any time and in any way any of the provisions contained in the Terms and Conditions or the Terms and Conditions in their entirety, without any prior notice and without being obliged to perform any other formality towards the Users. Any modification is fully and unconditionally accepted by the Users of the Site by simply using or accessing the Site or any facility offered by the Site, at any time after the modification has been made, and the non-acceptance of any modification entails the obligation of the respective User to immediately cease accessing the Site and/or using in any way the services offered through it.